Full list

Supported Triggers & Actions

Everything you can automate between SerwerSMS and Delighted.

When this happensTriggers

A trigger is an event that starts a workflow.

New Message Received

New Message Received

Triggers when a new message is received.

New Message Sent

New Message Sent

Triggers when a new message is sent.

New Response

New Response

Triggers when a new response is received in this delighted project

New Unsubscribe

New Unsubscribe

Triggers when a person unsubscribes from delighted account

Request a new Trigger for SerwerSMS

Do thisActions

Action is the task that follows automatically within your SerwerSMS integrations.

Add Phone Number to Blacklist

Add Phone Number to Blacklist

Add a phone number to the blacklist to prevent it from receiving SMS.

Add Contact

Add Contact

Add a new contact.

Send SMS

Send SMS

Send message SMS.

Get Response Metrics

Get Response Metrics

Provides your account metrics for a specific project.

List people in Autopilot

List people in Autopilot

Retrieve all Autopilot memberships for a distribution platform in your project, or list the Autopilot membership for one specific person within a platform.

Getting Autopilot configuration

Getting Autopilot configuration

Retrieve the current Autopilot configuration for for the designated distribution platform.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations SerwerSMS
SerwerSMS + Delighted
SerwerSMS logo

About SerwerSMS

SerwerSMS is a comprehensive platform for managing SMS communication, offering tools for sending bulk messages, notifications, and marketing campaigns. It is designed to enhance customer engagement and streamline communication processes.

Learn more

Frequently Asked Questions

How do I connect SerwerSMS and Delighted?

Sign up for a free viaSocket account, then authorize both your SerwerSMS and Delighted accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SerwerSMS and Delighted as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SerwerSMS to Delighted?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Delighted. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SerwerSMS triggers actions in Delighted, and a separate workflow where Delighted triggers actions in SerwerSMS. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SerwerSMS and Delighted. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SerwerSMS and Delighted integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.