
When this happens...
New Message Received
New Message Sent

Automatically do this!
Update Contact or Company Details
Stop Sequence Enrollment
Create Product
Update Product By ID
Create a Lead
Create Note
List All Leads
List All Contacts
List All Products
List Sequences
List Lead Sources
List All Deals
Enroll In Sequence
Create Contact Or Company
Create Task
Create a Deal
Update Deal
Update Lead
List All Deal Source
List All Notes
List Pipeline Stages
List All Users
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new message is received.
Triggers when a new message is sent.
Runs when new product is added
Runs when new task is created
Runs when new note is created
Triggers when a lead is added or an existing lead’s details change.
Action is the task that follows automatically within your SerwerSMS integrations.
Add a phone number to the blacklist to prevent it from receiving SMS.
Add a new contact.
Send message SMS.
Update a contact's or company's details using their ID or email.
Stop an active sequence enrollment for a lead or contact.
Create a new product in your sales catalog with name, details and pricing so teams can use it in deals and quotes.

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To start, connect both your SerwerSMS and Zendesk Sell accounts to viaSocket. Once connected, you can set up a workflow where an event in SerwerSMS triggers actions in Zendesk Sell (or vice versa).
Absolutely. You can customize how SerwerSMS data is recorded in Zendesk Sell. This includes choosing which data fields go into which fields of Zendesk Sell, setting up custom formats, and filtering out unwanted information.
The data sync between SerwerSMS and Zendesk Sell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SerwerSMS and Zendesk Sell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SerwerSMS is a comprehensive platform for managing SMS communication, offering tools for sending bulk messages, notifications, and marketing campaigns. It is designed to enhance customer engagement and streamline communication processes.
Learn MoreElevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.
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