ShareFile

Productivity

Zendesk Support

Customer Support

Integrations ShareFile Zendesk Support

Create integrations between ShareFile and Zendesk Support

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Find a User in Zendesk-support when New File in ShareFile

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Find an Agent in Zendesk-support when New File in ShareFile

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Find an Organization in Zendesk-support when New File in ShareFile

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Find Tickets in Zendesk-support when New File in ShareFile

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Find Latest Comment in Zendesk-support when New File in ShareFile

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Add Comment to Ticket in Zendesk-support when New File in ShareFile

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Add Tags to Ticket in Zendesk-support when New File in ShareFile

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Create an Organization in Zendesk-support when New File in ShareFile

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Create a User in Zendesk-support when New File in ShareFile

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Remove Tag from Ticket in Zendesk-support when New File in ShareFile

Actions and Triggers

Triggers

New File

Triggers when a new file is uploaded to a specified folder.

New Client

Triggers when a new client is created.

New Organization

Trigger when new ogranization created

Actions

Add Note

Adds a note in the chosen folder.

Add URL

Adds a URL in the chosen folder.

Create Client User

Creates a ShareFile user with the given information.

Create Folder

Creates a folder in the chosen folder.

Find a User

Finds an existing user by query

Find an Agent

Finds an existing Agent by query

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About ShareFile

ShareFile is a secure file sharing and storage solution designed for businesses to easily send, receive, and store large files. It offers robust security features, customizable workflows, and seamless integration with other business tools to enhance productivity and collaboration.

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About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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