Connect SheetDB and LiveAgent to Build Intelligent Automations

Choose a Trigger

SheetDB

When this happens...

Choose an Action

LiveAgent

Automatically do this!

Ready to use SheetDB and LiveAgent automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Triggers when a new customer is added.

Request a new Trigger for SheetDB

Do thisActions

Action is the task that follows automatically within your SheetDB integrations.

Create a Rows

Create a Rows

Creating Rows.

Update a Row

Update a Row

Update a Row

List Customers

List Customers

Get details of all customers.

List Conversations

List Conversations

Get details of all conversations.

Add New Customer

Add New Customer

Add new customer in LiveAgent.

Add Customer to Group

Add Customer to Group

Add a customer to an existing group.

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Frequently Asked Questions

How do I start an integration between SheetDB and LiveAgent?

To start, connect both your SheetDB and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in SheetDB triggers actions in LiveAgent (or vice versa).

Can we customize how data from SheetDB is recorded in LiveAgent?

Absolutely. You can customize how SheetDB data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SheetDB and LiveAgent?

The data sync between SheetDB and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SheetDB to LiveAgent?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SheetDB and LiveAgent?

Yes, you can set conditional logic to control the flow of data between SheetDB and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SheetDB

About SheetDB

SheetDB is a powerful tool that transforms your Google Sheets into a fully functional RESTful API, allowing you to easily integrate and manage your spreadsheet data with other applications and services. It simplifies the process of connecting your spreadsheets to web and mobile apps, enabling seamless data exchange and automation.

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LiveAgent

About LiveAgent

LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.

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