
When this happens...
New Order
New Shipping Label

Automatically do this!
Create New Contact
Update Contact With ID
Get Contacts
List Team
Update Bot Status
List Channels
List Custom Statuses
List Templates
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is created in Shippo.
Trigger when a new shipping label is created.
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Action is the task that follows automatically within your Shippo integrations.
Get a list of orders that match your filters, such as status, date range, or store.
Creates a new shipping order in Shippo.
Gets a shipping label by label ID or by searching with filters.
Creates a new Contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Fetch contacts from your Callbell account by retrieving all contacts, looking up a specific contact by UUID, or searching by phone number.

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To start, connect both your Shippo and Callbell accounts to viaSocket. Once connected, you can set up a workflow where an event in Shippo triggers actions in Callbell (or vice versa).
Absolutely. You can customize how Shippo data is recorded in Callbell. This includes choosing which data fields go into which fields of Callbell, setting up custom formats, and filtering out unwanted information.
The data sync between Shippo and Callbell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Shippo and Callbell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Shippo's API standardizes carrier processes and streamlines the complexities of shipping, so you can offer a best-in-class solution without the upkeep.
Learn MoreCallbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
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