Connect ShipStation and ChatBot to Build Intelligent Automations

Choose a Trigger

ShipStation

When this happens...

Choose an Action

ChatBot

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

User Created

User Created

Trigger when a new user created.

Request a new Trigger for ShipStation

Do thisActions

Action is the task that follows automatically within your ShipStation integrations.

Validate an Address

Validate an Address

Validates an address.

shipment status changes

shipment status changes

runs when shipment status changes

Create a Story

Create a Story

Create new story.

Update Story

Update Story

Update existing story.

Search Story

Search Story

Search Story.

Delete Story

Delete Story

Delete story seach by name.

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Frequently Asked Questions

How do I start an integration between ShipStation and ChatBot?

To start, connect both your ShipStation and ChatBot accounts to viaSocket. Once connected, you can set up a workflow where an event in ShipStation triggers actions in ChatBot (or vice versa).

Can we customize how data from ShipStation is recorded in ChatBot?

Absolutely. You can customize how ShipStation data is recorded in ChatBot. This includes choosing which data fields go into which fields of ChatBot, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ShipStation and ChatBot?

The data sync between ShipStation and ChatBot typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ShipStation to ChatBot?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ShipStation and ChatBot?

Yes, you can set conditional logic to control the flow of data between ShipStation and ChatBot. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ShipStation

About ShipStation

ShipStation is a leading shipping software designed to streamline order fulfillment for eCommerce businesses. It integrates with various sales channels and carriers, providing a seamless shipping experience.

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ChatBot

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

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