Connect ShipStation and Helpwise to Build Intelligent Automations

Choose a Trigger

ShipStation

When this happens...

Choose an Action

Helpwise

Automatically do this!

Enable Integrations or automations with these events of ShipStation and Helpwise

Enable Integrations or automations with these events of ShipStation and Helpwise

Actions

Validate an Address

Validate an Address

Validates an address.

shipment status changes

shipment status changes

runs when shipment status changes

Assign Conversation

Assign Conversation

Assign Conversation to User

Add Note

Add Note

Adds a Note in the Conversation

Create Contact

Create Contact

Create your contact in Helpwise from your favorite app.

Request a new Action for ShipStation

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Our team is all set to help you!

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Frequently Asked Questions

How do I start an integration between ShipStation and Helpwise?

To start, connect both your ShipStation and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in ShipStation triggers actions in Helpwise (or vice versa).

Can we customize how data from ShipStation is recorded in Helpwise?

Absolutely. You can customize how ShipStation data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ShipStation and Helpwise?

The data sync between ShipStation and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ShipStation to Helpwise?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ShipStation and Helpwise?

Yes, you can set conditional logic to control the flow of data between ShipStation and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ShipStation

About ShipStation

ShipStation is a leading shipping software designed to streamline order fulfillment for eCommerce businesses. It integrates with various sales channels and carriers, providing a seamless shipping experience.

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Helpwise

About Helpwise

Helpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.

Learn More