IntegrationsShodanZendesk Chat
Shodan + Zendesk Chat

Connect Shodan and Zendesk Chat to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Shodan and Zendesk Chat?

To start, connect both your Shodan and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Shodan triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Shodan is recorded in Zendesk Chat?

Absolutely. You can customize how Shodan data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Shodan and Zendesk Chat?

The data sync between Shodan and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Shodan to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Shodan and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Shodan and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Shodan

About Shodan

Shodan is a search engine for Internet-connected devices, allowing users to discover and analyze devices and systems exposed to the public internet. It provides insights into the security and vulnerabilities of these devices, making it a valuable tool for cybersecurity professionals and researchers.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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