Connect ShopBase and Freshchat Classic to Build Intelligent Automations
Choose a Trigger
When this happens...
new product is added
Choose an Action
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Ready to use ShopBase and Freshchat Classic automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
new product is added
runs when new product is added
Do thisActions
Action is the task that follows automatically within your ShopBase integrations.
Create a new product
Add a new product to your ShopBase store.
Create product
Adds a new product to your store with title, options, variants, and images.
Create product variant
Create a new variant for a product with option values, price, SKU, and image.
Add product image
Adds an image to a product in your ShopBase store.
Update product
Update a product's title and images in your ShopBase store.
Create a User
Add a new user to Freshchat.
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Frequently Asked Questions
To start, connect both your ShopBase and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in ShopBase triggers actions in Freshchat Classic (or vice versa).
Absolutely. You can customize how ShopBase data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.
The data sync between ShopBase and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ShopBase and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ShopBase
ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn MoreAbout Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
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