Connect ShopBase and Gainsight Customer Communities to Build Intelligent Automations
Enable Integrations or automations with these events of ShopBase and Gainsight Customer Communities
Enable Integrations or automations with these events of ShopBase and Gainsight Customer Communities
Triggers
new product is added
runs when new product is added
Actions
Create Product
Create a new product with title, images, options, and variants.
Create Product Variant
Create a product variant with option values, price, SKU, and image.
Add Product Image
Upload an image to a product and optionally set it as the main image.
Update Product
Update a product's title and add one or more images.
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Frequently Asked Questions
To start, connect both your ShopBase and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in ShopBase triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how ShopBase data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between ShopBase and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between ShopBase and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About ShopBase
ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
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About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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