Integrate ShopBase with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Order in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Create New Product in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Add Product Variant to ShopBase when WhatsApp Delivery Report Arrives in MSG91
Add Product Image to ShopBase when WhatsApp Delivery Report Arrives in MSG91
Update Product Title and Images in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Start from a real workflow other teams are already running.
ShopBase
When this happens...
New Product Created
New Order Is Created
Product Updated
New Customer Created
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
Create Order in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate New Product in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowAdd Product Variant to ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowAdd Product Image to ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Product Title and Images in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet Shop Details from ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowList Orders from ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Customer in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete Order in ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete Product from ShopBase when WhatsApp Delivery Report Arrives in MSG91
Use this flowEverything you can automate between ShopBase and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new Product is created
Runs when New Order Is Created
Runs when product is updated
Runs when new customer created
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Action is the task that follows automatically within your ShopBase integrations.
Add an order to your store.
Create product with variants
Add variant with SKU & price
Add an image to a product from a URL or base64 upload. Optionally set filename, position, and alt text.
Change product title & images
Get connected store details

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

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ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.
Learn moreMSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSign up for a free viaSocket account, then authorize both your ShopBase and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ShopBase and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where ShopBase triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in ShopBase. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ShopBase and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ShopBase and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.