Connect ShopBase and Zendesk Sell to Build Intelligent Automations

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ShopBase

When this happens...

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Zendesk Sell

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

new product is added

new product is added

runs when new product is added

New Product in Catalog

New Product in Catalog

Triggers when a new product is added in catalog

New Task

New Task

Triggers when a new task is created

New Note

New Note

Triggers when a new note is created

New Lead

New Lead

Triggers when a new lead is created

New Deal

New Deal

Triggers when a new deal is created

Do thisActions

Action is the task that follows automatically within your ShopBase integrations.

Create a new product

Create a new product

Add a new product to your ShopBase store.

Create product

Create product

Adds a new product to your store with title, options, variants, and images.

Create product variant

Create product variant

Create a new variant for a product with option values, price, SKU, and image.

Add product image

Add product image

Adds an image to a product in your ShopBase store.

Update product

Update product

Update a product's title and images in your ShopBase store.

Update a Company

Update a Company

Update a company by its ID

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Frequently Asked Questions

How do I start an integration between ShopBase and Zendesk Sell?

To start, connect both your ShopBase and Zendesk Sell accounts to viaSocket. Once connected, you can set up a workflow where an event in ShopBase triggers actions in Zendesk Sell (or vice versa).

Can we customize how data from ShopBase is recorded in Zendesk Sell?

Absolutely. You can customize how ShopBase data is recorded in Zendesk Sell. This includes choosing which data fields go into which fields of Zendesk Sell, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ShopBase and Zendesk Sell?

The data sync between ShopBase and Zendesk Sell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ShopBase to Zendesk Sell?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ShopBase and Zendesk Sell?

Yes, you can set conditional logic to control the flow of data between ShopBase and Zendesk Sell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ShopBase

About ShopBase

ShopBase is a comprehensive eCommerce platform designed to help businesses create and manage online stores with ease. It offers a range of tools for product management, order processing, and customer engagement, making it ideal for entrepreneurs and small to medium-sized businesses looking to establish a strong online presence.

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Zendesk Sell

About Zendesk Sell

Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.

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