Connect Shoppy and Deskpro to Build Intelligent Automations
Choose a Trigger
When this happens...
New Order Is Placed
New Product Is Created
Choose an Action
Automatically do this!
Create Brand
Create Ticket
Create Organization
Find Ticket
Find Organization
Add Message to Ticket
Update Ticket
Create Person
Find Person
Ready to use Shoppy and Deskpro automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Order Is Placed
Runs when a new order is placed in Shoppy.
New Product Is Created
runs when New Product Is Created
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Shoppy integrations.
Create product
Create a new product.
Update Product
Update product details
Delete Product
Delete a product from your store.
List Queries
Get queries from your Shoppy store.
Create Payment
Create a payment in Shoppy using the /api/v2/pay endpoint.
Create Brand
Create a Breand in Deskpro
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Frequently Asked Questions
To start, connect both your Shoppy and Deskpro accounts to viaSocket. Once connected, you can set up a workflow where an event in Shoppy triggers actions in Deskpro (or vice versa).
Absolutely. You can customize how Shoppy data is recorded in Deskpro. This includes choosing which data fields go into which fields of Deskpro, setting up custom formats, and filtering out unwanted information.
The data sync between Shoppy and Deskpro typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Shoppy and Deskpro. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Shoppy
Shoppy is a versatile eCommerce platform that enables users to create and manage online stores with ease. It offers a range of features for product management, payment processing, and customer engagement, making it ideal for businesses looking to expand their online presence.
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