Integrate Shortcut with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Story in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Search Stories in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Create a Category in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Create a Label in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Find or Create a Story in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Start from a real workflow other teams are already running.
Shortcut
When this happens...
New Category
New Story
New Epic
New Label
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
Create Story in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowSearch Stories in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate a Category in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate a Label in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowFind or Create a Story in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Epic in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowList Category Milestones from Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowList Category Objectives in Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet Entity Template from Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowGet Epic Workflow from Shortcut when WhatsApp Delivery Report Arrives in MSG91
Use this flowEverything you can automate between Shortcut and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new Category is Created.
Triggers when a new Story is Created.
Triggers when a new epic is created.
Triggers when a new label is created.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Action is the task that follows automatically within your Shortcut integrations.
Creates a new story in Shortcut.
Finds stories in your Shortcut workspace using a text query or selected filters.
Creates a new Category in Shortcut.
Creates a new Label
Search for stories in Shortcut.
Creates a new epic in your Shortcut project.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

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Shortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.
Learn moreMSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSign up for a free viaSocket account, then authorize both your Shortcut and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Shortcut and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Shortcut triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Shortcut. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Shortcut and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Shortcut and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.