IntegrationsShortcutZendesk Sell
Shortcut + Zendesk Sell

Connect Shortcut and Zendesk Sell to Build Intelligent Automations

Choose a Trigger

Shortcut

When this happens...

Choose an Action

Zendesk Sell

Automatically do this!

Ready to use Shortcut and Zendesk Sell automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Category

New Category

Triggers when a new Category is Created.

New Story

New Story

Triggers when a new Story is Created.

New Epic

New Epic

Triggers when a new epic is created.

New Label

New Label

Triggers when a new label is created.

New Product in Catalog

New Product in Catalog

Triggers when a new product is added in catalog

New Task

New Task

Triggers when a new task is created

Do thisActions

Action is the task that follows automatically within your Shortcut integrations.

Create a Story

Create a Story

Creates a new story in Shortcut.

Search Stories

Search Stories

Search for Stories in Shortcut

Create  a  Category

Create a Category

Creates a new Category in Shortcut.

Create a Label

Create a Label

Creates a new Label

Find or Create a Story

Find or Create a Story

Search for stories in Shortcut.

Create a Epic

Create a Epic

Creates an epic with given name.

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Frequently Asked Questions

How do I start an integration between Shortcut and Zendesk Sell?

To start, connect both your Shortcut and Zendesk Sell accounts to viaSocket. Once connected, you can set up a workflow where an event in Shortcut triggers actions in Zendesk Sell (or vice versa).

Can we customize how data from Shortcut is recorded in Zendesk Sell?

Absolutely. You can customize how Shortcut data is recorded in Zendesk Sell. This includes choosing which data fields go into which fields of Zendesk Sell, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Shortcut and Zendesk Sell?

The data sync between Shortcut and Zendesk Sell typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Shortcut to Zendesk Sell?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Shortcut and Zendesk Sell?

Yes, you can set conditional logic to control the flow of data between Shortcut and Zendesk Sell. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Shortcut

About Shortcut

Shortcut is a project management tool designed to help teams plan, collaborate, and track their work efficiently. It offers features like task management, workflow automation, and team collaboration to streamline project execution.

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Zendesk Sell

About Zendesk Sell

Elevate your sales process with Zendesk Sell, a powerful sales automation and CRM platform designed to help you close deals faster and build stronger customer relationships.

Learn More