Connect Short.Io and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
New Link
New Domains
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use Short.Io and Groove automations
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Link
Triggers when a new link is created
New Domains
Triggers when a new domain is created
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Do thisActions
Action is the task that follows automatically within your Short.Io integrations.
List Domains
Retrieve the details of the Domains present on your account.
Create a Short Link
Creates a short link in specific domain.
Delete a Link
Deletes a link by link id.
List Links
Returns the list of the links present in the domain.
Get Link details by path
Get Link details by path
Get a Link by Long URL
Get details of the link by it's long url.
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Frequently Asked Questions
To start, connect both your Short.Io and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Short.Io triggers actions in Groove (or vice versa).
Absolutely. You can customize how Short.Io data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Short.Io and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Short.Io and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Short.Io
Short.io offers a convenient solution for managing and optimizing URLs for various online activities, ranging from social media marketing to website analytics
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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