IntegrationsShort.IoZendesk Chat
Short.Io + Zendesk Chat

Connect Short.Io and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Short.Io

When this happens...

Choose an Action

Zendesk Chat

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Enable Integrations or automations with these events of Short.Io and Zendesk Chat

Enable Integrations or automations with these events of Short.Io and Zendesk Chat

Triggers

New Link

New Link

Triggers when a new link is created

New Domains

New Domains

Triggers when a new domain is created

Request a new Trigger for Short.Io

Actions

List Domains

List Domains

Retrieve the details of the Domains present on your account.

Create a Short Link

Create a Short Link

Creates a short link in specific domain.

Delete a Link

Delete a Link

Deletes a link by link id.

List Links

List Links

Returns the list of the links present in the domain.

Get Link details by path

Get Link details by path

Get Link details by path

Get a Link by Long URL

Get a Link by Long URL

Get details of the link by it's long url.

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Frequently Asked Questions

How do I start an integration between Short.Io and Zendesk Chat?

To start, connect both your Short.Io and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Short.Io triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Short.Io is recorded in Zendesk Chat?

Absolutely. You can customize how Short.Io data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Short.Io and Zendesk Chat?

The data sync between Short.Io and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Short.Io to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Short.Io and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Short.Io and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Short.Io

About Short.Io

Short.io offers a convenient solution for managing and optimizing URLs for various online activities, ranging from social media marketing to website analytics

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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