Full list

Supported Triggers & Actions

Everything you can automate between Sifter and Intercom.

When this happensTriggers

A trigger is an event that starts a workflow.

New Issue Created

New Issue Created

Runs when new issue created

Lead Adds Email Address

Lead Adds Email Address

Runs when Lead Adds Email Address

Conversation Is Closed

Conversation Is Closed

Runs when conversation is closed

New Company Created

New Company Created

Runs when new company is created

Admin Initiates Message to User

Admin Initiates Message to User

Runs when Admin Initiates Message to User

New Ticket Created

New Ticket Created

Runs when new ticket is created

Do thisActions

Action is the task that follows automatically within your Sifter integrations.

Create New Issue

Create New Issue

Create new issue in project

List All Projects

List All Projects

Retrieve all projects

List Categories

List Categories

Show project categories

List Project Assignees

List Project Assignees

Fetch assignees for a project

List Milestones

List Milestones

Skipped metadata generation as requested.

List  All Tags

List All Tags

List All Tags

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Frequently Asked Questions

How do I connect Sifter and Intercom?

Sign up for a free viaSocket account, then authorize both your Sifter and Intercom accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Sifter and Intercom as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Sifter to Intercom?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Intercom. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Sifter triggers actions in Intercom, and a separate workflow where Intercom triggers actions in Sifter. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Sifter and Intercom. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Sifter and Intercom integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.