Connect Simpro and Freshchat Classic
Integrate Simpro with Freshchat Classic to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a User in Freshchat when New Company Customer in Simpro
Search Users in Freshchat Classic when New Company Customer in Simpro
Create a conversation in Freshchat Classic when New Company Customer in Simpro
Search User in Freshchat Classic when New Company Customer in Simpro
Create a User in Freshchat when Company Customer Updated in Simpro
Popular Simpro + Freshchat Classic flows
Start from a real workflow other teams are already running.
Choose a trigger
Simpro
When this happens...
New Company Customer
Company Customer Updated
New Individual Customer
Individual Customer Updated
New Job
Job Updated
New Quote
Quote Updated
New Schedule
Schedule Updated
New Site
Site Updated
New Contact
Contact Updated
Contact Deleted
Company Customer Deleted
Individual Customer Deleted
Job Deleted
New Employee
Employee Updated
Employee Deleted
Site Deleted
Quote Deleted
New Recurring Invoice
Recurring Invoice Updated
Recurring Invoice Deleted
New Lead
Lead Updated
Lead Deleted
Lead Status Change
Job Status Change
Quote Status Change
New Job Attachment
Job Attachment Updated
Job Attachment Deleted
New Purchase Order
Purchase Order Updated
New invoice Created
Invoice Updated
Choose an action
Freshchat Classic
Automatically do this!
Create a User
Search Users
Create a conversation
Search User
Create a User in Freshchat when New Company Customer in Simpro
Use this flowSearch Users in Freshchat Classic when New Company Customer in Simpro
Use this flowCreate a conversation in Freshchat Classic when New Company Customer in Simpro
Use this flowSearch User in Freshchat Classic when New Company Customer in Simpro
Use this flowCreate a User in Freshchat when Company Customer Updated in Simpro
Use this flowSearch Users in Freshchat Classic when Company Customer Updated in Simpro
Use this flowCreate a conversation in Freshchat Classic when Company Customer Updated in Simpro
Use this flowSearch User in Freshchat Classic when Company Customer Updated in Simpro
Use this flowCreate a User in Freshchat when New Individual Customer in Simpro
Use this flowSearch Users in Freshchat Classic when New Individual Customer in Simpro
Use this flowSupported Triggers & Actions
Everything you can automate between Simpro and Freshchat Classic.
When this happensTriggers
A trigger is an event that starts a workflow.
New Company Customer
Triggers when a new company customer is created
Company Customer Updated
Triggers when a new customer is updated
New Individual Customer
Triggers when a new individual customer is created
Individual Customer Updated
Triggers when a new individual customer is updated
New Job
Triggers when a new job is created
Job Updated
Triggers when a job is updated
Do thisActions
Action is the task that follows automatically within your Simpro integrations.
Create Contact
Creates a new contact
Create Company Customer
Creates a new company customer
Create Individual Customer
Creates a new individual customer
Create Service Job
Creates a new service job
Find Job
Finds job by criteria
Find Schedule
Finds schedule by criteria
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Simpro
Simpro is a field service and job management software package. Optimize workflow processes & field service operations for trade businesses.
Learn moreSimilar apps
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Simpro and Freshchat Classic accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Simpro and Freshchat Classic as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Freshchat Classic. No coding required.
Yes. You can set up a workflow where Simpro triggers actions in Freshchat Classic, and a separate workflow where Freshchat Classic triggers actions in Simpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Simpro and Freshchat Classic. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Simpro and Freshchat Classic integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
