Integrate Simpro with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Create Company Customer in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Create Individual Customer in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Create Service Job in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Find Job in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Start from a real workflow other teams are already running.
Simpro
When this happens...
New Company Customer
Company Customer Updated
New Individual Customer
Individual Customer Updated
New Job
Job Updated
New Quote
Quote Updated
New Schedule
Schedule Updated
New Site
Site Updated
New Contact
Contact Updated
Contact Deleted
Company Customer Deleted
Individual Customer Deleted
Job Deleted
New Employee
Employee Updated
Employee Deleted
Site Deleted
Quote Deleted
New Recurring Invoice
Recurring Invoice Updated
Recurring Invoice Deleted
New Lead
Lead Updated
Lead Deleted
Lead Status Change
Job Status Change
Quote Status Change
New Job Attachment
Job Attachment Updated
Job Attachment Deleted
New Purchase Order
Purchase Order Updated
New invoice Created
Invoice Updated
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Send Mail via Hello
List Integrated WhatsApp Numbers
Search Tickets
List Email Domains
Create WhatsApp Template
Delete Template
Assign or Unassign Ticket
Create Contact in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowCreate Company Customer in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowCreate Individual Customer in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowCreate Service Job in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowFind Job in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowFind Schedule in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowFind Quote in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowFind Company Customer in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowCreate Schedule in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowFind Contact in Simpro when When a new inbound or outbound WhatsApp delivery report arrives in MSG91
Use this flowEverything you can automate between Simpro and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new company customer is created
Triggers when a new customer is updated
Triggers when a new individual customer is created
Triggers when a new individual customer is updated
Triggers when a new job is created
Triggers when a job is updated
Action is the task that follows automatically within your Simpro integrations.
Creates a new contact
Creates a new company customer
Creates a new individual customer
Creates a new service job
Finds job by criteria
Finds schedule by criteria

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

Discover viaSocket, an AI-powered workflow automation platform with 2,300+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
No credit card required. Set up your first workflow in minutes.
Simpro is a field service and job management software package. Optimize workflow processes & field service operations for trade businesses.
Learn moreMSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSign up for a free viaSocket account, then authorize both your Simpro and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Simpro and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Simpro triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Simpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Simpro and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Simpro and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.