
When this happens...
New Message in Channel
New User Joined or Updated in Your Org
New Message Posted
New Message Reaction
Recent Thread Messages
New member join/leave or updated in channel

Automatically do this!
Create Customer
Search Agent
Update Customer
Search Customer
List Account
List Account Payments
List Account Plan
List Sites
List Contacts
List Contact Count
List Contact Countsales
List LastWeek Contact Stats
List NewContacts By Day
List ContactStatsByLastTime
List Users
List Plans
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new message is posted in a channel.
Triggers when a new user join workspace.
Triggers when a new message is posted on any slack channel.
Triggers when new reaction is added to a message.
Triggers when a new message recieved in a thread.
Triggers when a user joins, leaves, or updates their profile in the selected Slack channel.
Action is the task that follows automatically within your Slack integrations.
Send a message to channels or people. Add buttons, post in a thread, set a bot name/icon, mention users or @channel, control link previews, or schedule delivery.
Set your Slack profile status text and emoji and optionally specify how long it should remain active.
This action is built for human intervention purpose to get user input for running flow. although the functionality is also workingh in send message action
Send Block, buttons, or slack form using AI
Open Model as a response or any BlockKit action
Update your open or any other chat message using messageTs

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Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
To start, connect both your Slack and Cliengo accounts to viaSocket. Once connected, you can set up a workflow where an event in Slack triggers actions in Cliengo (or vice versa).
Absolutely. You can customize how Slack data is recorded in Cliengo. This includes choosing which data fields go into which fields of Cliengo, setting up custom formats, and filtering out unwanted information.
The data sync between Slack and Cliengo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Slack and Cliengo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Slack is a team Communication Platform. Focused on chat, apps and working with bots.
Learn MoreCliengo is a powerful chatbot and customer relationship management (CRM) tool designed to help businesses automate their customer service and sales processes. By integrating Cliengo into your workflow, you can enhance customer engagement, streamline communication, and improve overall efficiency.
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