IntegrationsSmartlead AIZendesk Chat
Smartlead AI + Zendesk Chat

Connect Smartlead AI and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

Smartlead AI

When this happens...

Choose an Action

Zendesk Chat

Automatically do this!

Enable Integrations or automations with these events of Smartlead AI and Zendesk Chat

Enable Integrations or automations with these events of Smartlead AI and Zendesk Chat

Triggers

Lead Unsubscribed

Lead Unsubscribed

Triggers when a lead is unsubscribed

Lead Category Updated

Lead Category Updated

Triggers when a lead category is updated

Request a new Trigger for Smartlead AI

Actions

List all Campaigns

List all Campaigns

This endpoint fetches all the campaigns in your account

Create Campaign

Create Campaign

This endpoint creates a new campaign

Get Campaign By Id

Get Campaign By Id

This endpoint fetches a campaign based on its ID

Delete Campaign By Id

Delete Campaign By Id

This endpoint deletes a campaign based on its ID

List all leads by Campaign ID

List all leads by Campaign ID

This endpoint fetches all the leads in a campaign using the campaign’s ID

Fetch Lead Categories

Fetch Lead Categories

This endpoint fetches all your categories

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Frequently Asked Questions

How do I start an integration between Smartlead AI and Zendesk Chat?

To start, connect both your Smartlead AI and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartlead AI triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from Smartlead AI is recorded in Zendesk Chat?

Absolutely. You can customize how Smartlead AI data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Smartlead AI and Zendesk Chat?

The data sync between Smartlead AI and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Smartlead AI to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Smartlead AI and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between Smartlead AI and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Smartlead AI

About Smartlead AI

Smartlead AI is a cutting-edge platform designed to revolutionize lead generation and management using artificial intelligence. It offers advanced tools to automate and optimize the process of acquiring and nurturing leads, making it an essential tool for businesses looking to enhance their marketing and sales strategies.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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