Integrations Smartlook Freshchat Classic
Smartlook + Freshchat Classic

Connect Smartlook and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Smartlook

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Enable Integrations or automations with these events of Smartlook and Freshchat Classic

Enable Integrations or automations with these events of Smartlook and Freshchat Classic

Actions

Get Event

Get Event

Retrieve the details of event

Get Funnel

Get Funnel

Retrieve the details of funnel

List Events

List Events

Retrieve the details of event

List Funnels

List Funnels

Retrieve the details of funnel

Get Api Stats

Get Api Stats

This API retrieves event statistics from Smartlook within a specified date range and optional occurrence histogram interval.

Create a User

Create a User

Add a new user to Freshchat.

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Frequently Asked Questions

How do I start an integration between Smartlook and Freshchat Classic?

To start, connect both your Smartlook and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Smartlook triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Smartlook is recorded in Freshchat Classic?

Absolutely. You can customize how Smartlook data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Smartlook and Freshchat Classic?

The data sync between Smartlook and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Smartlook to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Smartlook and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Smartlook and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Smartlook

About Smartlook

Smartlook is an analytics tool that helps businesses understand user behavior on their websites and mobile apps. It provides features like session recordings, heatmaps, and event tracking to optimize user experience and improve conversion rates.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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