Integrations SmartRoutes SnapEngage
SmartRoutes + SnapEngage

Connect SmartRoutes and SnapEngage to Build Intelligent Automations

Choose a Trigger

SmartRoutes

When this happens...

Choose an Action

SnapEngage

Automatically do this!

Enable Integrations or automations with these events of SmartRoutes and SnapEngage

Enable Integrations or automations with these events of SmartRoutes and SnapEngage

Triggers

New Order Created

New Order Created

Triggers when a new order is created.

Request a new Trigger for SmartRoutes

Actions

Create a Order

Create a Order

Creates a new order.

Get Customer by ID

Get Customer by ID

Here you will get costumer details.

Update Customer by ID

Update Customer by ID

Can update customer details.

Get All Vehicles

Get All Vehicles

Here you will get all vehicle details.

Delete Orders by Order Number

Delete Orders by Order Number

The order will be deleted by providing order id.

Get Orders

Get Orders

To get all orders.

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Frequently Asked Questions

How do I start an integration between SmartRoutes and SnapEngage?

To start, connect both your SmartRoutes and SnapEngage accounts to viaSocket. Once connected, you can set up a workflow where an event in SmartRoutes triggers actions in SnapEngage (or vice versa).

Can we customize how data from SmartRoutes is recorded in SnapEngage?

Absolutely. You can customize how SmartRoutes data is recorded in SnapEngage. This includes choosing which data fields go into which fields of SnapEngage, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SmartRoutes and SnapEngage?

The data sync between SmartRoutes and SnapEngage typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SmartRoutes to SnapEngage?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SmartRoutes and SnapEngage?

Yes, you can set conditional logic to control the flow of data between SmartRoutes and SnapEngage. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SmartRoutes

About SmartRoutes

SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.

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SnapEngage

About SnapEngage

SnapEngage is a powerful live chat solution designed to enhance customer engagement and support. It offers businesses the ability to connect with their website visitors in real-time, providing instant assistance and improving customer satisfaction. With features like chatbots, integrations with CRM systems, and analytics, SnapEngage helps businesses streamline their communication processes and boost their customer support capabilities.

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