Integrate SmartRoutes with webCRM to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create a Order in SmartRoutes when New Activity Is Created in webCRM
Get Customer by ID in Smartroutes when New Activity Is Created in webCRM
Update Customer by ID in Smartroutes when New Activity Is Created in webCRM
Get All Vehicles from SmartRoutes when New Activity Is Created in webCRM
Delete Orders by Order Number in Smartroutes when New Activity Is Created in webCRM
Start from a real workflow other teams are already running.
SmartRoutes
When this happens...
New Order Created
webCRM
Automatically do this!
Create Activity
List All Activities
List All Campaigns
List All Documents
List All Events
List All Meetings
List All Milestones
List All Opportunities
List All Organisations
List All Persons
List All Pipelines
List All Products
List All Users
Find Person
Find Organisation
Find Document
Find User
Find Delivery
Update Activity
Create Delivery
Update Delivery
Create a Order in SmartRoutes when New Activity Is Created in webCRM
Use this flowGet Customer by ID in Smartroutes when New Activity Is Created in webCRM
Use this flowUpdate Customer by ID in Smartroutes when New Activity Is Created in webCRM
Use this flowGet All Vehicles from SmartRoutes when New Activity Is Created in webCRM
Use this flowDelete Orders by Order Number in Smartroutes when New Activity Is Created in webCRM
Use this flowGet Orders in Smartroutes when New Activity Is Created in webCRM
Use this flowList Custom Fields in Smartroutes when New Activity Is Created in webCRM
Use this flowList Capacities in Smartroutes when New Activity Is Created in webCRM
Use this flowList Customers in Smartroutes when New Activity Is Created in webCRM
Use this flowList Notification Templates in Smartroutes when New Activity Is Created in webCRM
Use this flowEverything you can automate between SmartRoutes and webCRM.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new order is created.
Runs when new activity is created
Runs when a new delivery is created.
Runs when new document is created
Runs when new opportunity is created.
Triggers when a new organization is created.
Action is the task that follows automatically within your SmartRoutes integrations.
Creates a new order.
Here you will get costumer details.
Can update customer details.
Here you will get all vehicle details.
The order will be deleted by providing order id.
To get all orders.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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SmartRoutes is a comprehensive route optimization and delivery management platform designed to streamline logistics operations for businesses. It offers features such as route planning, real-time tracking, and delivery analytics to enhance efficiency and customer satisfaction.
Learn moreSign up for a free viaSocket account, then authorize both your SmartRoutes and webCRM accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SmartRoutes and webCRM as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach webCRM. No coding required.
Yes. You can set up a workflow where SmartRoutes triggers actions in webCRM, and a separate workflow where webCRM triggers actions in SmartRoutes. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SmartRoutes and webCRM. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SmartRoutes and webCRM integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.