Connect SmartSurvey and Gainsight Customer Communities to Build Intelligent Automations
Choose a Trigger
When this happens...
New Response
Choose an Action
Automatically do this!
- Request a new Action for Gainsight Customer Communities
Enable Integrations or automations with these events of SmartSurvey and Gainsight Customer Communities
Enable Integrations or automations with these events of SmartSurvey and Gainsight Customer Communities
Triggers
New Response
Triggers when a survey has a new response.
Actions
Create Contact
Creates a contact within a contact list.
Know More About Smartsurvey and Gainsight Customer Communities Integrations
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Frequently Asked Questions
To start, connect both your SmartSurvey and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in SmartSurvey triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how SmartSurvey data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between SmartSurvey and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SmartSurvey and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SmartSurvey
SmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.
Learn MoreAbout Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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