Integrate SmartSurvey and Gainsight Customer Communities with viaSocket
SmartSurvey already connects with hundreds of apps. Gainsight Customer Communities's automation is still on its way. Want to speed that up?
Supported Triggers & Actions
Everything you can automate between SmartSurvey and Gainsight Customer Communities.
When this happensTriggers
A trigger is an event that starts a workflow.
New Response
Triggers when a survey has a new response.
Do thisActions
Action is the task that follows automatically within your SmartSurvey integrations.
Create Contact
Creates a contact within a contact list.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SmartSurvey
SmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.
Learn more
About Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SmartSurvey and Gainsight Customer Communities accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SmartSurvey and Gainsight Customer Communities as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Gainsight Customer Communities. No coding required.
Yes. You can set up a workflow where SmartSurvey triggers actions in Gainsight Customer Communities, and a separate workflow where Gainsight Customer Communities triggers actions in SmartSurvey. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SmartSurvey and Gainsight Customer Communities. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SmartSurvey and Gainsight Customer Communities integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
