Connect SmartSurvey and Ivanti Service Manager to Build Intelligent Automations
Enable Integrations or automations with these events of SmartSurvey and Ivanti Service Manager
Enable Integrations or automations with these events of SmartSurvey and Ivanti Service Manager
Triggers
New Response
Triggers when a survey has a new response.
Actions
Create Contact
Creates a contact within a contact list.
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Frequently Asked Questions
To start, connect both your SmartSurvey and Ivanti Service Manager accounts to viaSocket. Once connected, you can set up a workflow where an event in SmartSurvey triggers actions in Ivanti Service Manager (or vice versa).
Absolutely. You can customize how SmartSurvey data is recorded in Ivanti Service Manager. This includes choosing which data fields go into which fields of Ivanti Service Manager, setting up custom formats, and filtering out unwanted information.
The data sync between SmartSurvey and Ivanti Service Manager typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SmartSurvey and Ivanti Service Manager. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SmartSurvey
SmartSurvey is an online survey tool that allows users to create, distribute, and analyze surveys easily. It provides a range of templates and customization options to gather valuable insights and feedback from respondents.
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About Ivanti Service Manager
Ivanti Service Manager is a native Cloud and On-Premise Service Management solution that transforms service and support teams, help desks and service desks from tactical service providers to strategic business enablers.
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