Connect SMS and hello customer to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for SMS
Choose an Action
Automatically do this!
- Request a new Action for hello customer
Enable Integrations or automations with these events of SMS and hello customer
Enable Integrations or automations with these events of SMS and hello customer
Actions
Send SMS
Sends a new SMS message to a specified phone number.
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Frequently Asked Questions
To start, connect both your SMS and hello customer accounts to viaSocket. Once connected, you can set up a workflow where an event in SMS triggers actions in hello customer (or vice versa).
Absolutely. You can customize how SMS data is recorded in hello customer. This includes choosing which data fields go into which fields of hello customer, setting up custom formats, and filtering out unwanted information.
The data sync between SMS and hello customer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SMS and hello customer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SMS
MSG91 is a comprehensive communication platform that provides robust SMS solutions for businesses. It enables seamless and efficient messaging services, allowing businesses to reach their customers through SMS for notifications, alerts, and marketing campaigns.
Learn MoreAbout hello customer
Hello Customer gathers all your customer feedback across platforms, runs it through our AI language engine, and shows you where to take action to be a market leader.
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