
When this happens...

Automatically do this!
Add user to group
Create a Group
Remove User from Group
Find User
Create a Channel
Create a Thread
Create a Comment
Create a Event
Deactivate User
Invite Users
Send Direct Message
Create User
List users
Get User
Get Notification
List Channel Categories
List Channels
Get Channel Thread
Get Thread
List Events
List Invitations
List Roles
List Groups
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new events are created.
Triggers when the new thread is created.
Triggers when a user joins a group
Triggers when a new user joins your community through an invitation link.
Triggers when the user RSVP'd "Yes" OR confirms the event invitation.
Triggers when a new user joins your community or their information is updated.
Action is the task that follows automatically within your SMSFactor integrations.
Send a text message to a recipient, with optional scheduling, sender name, message type, and custom SMS ID.
Returns SMS messages sent or received between specified start and end dates. Optional filters include destination number, message content, type (incoming/outgoing), country, and status; supports sorting and pagination.
Create a new SMS contact list and add one contact using the recipient's phone number.
Create a new reusable SMS template.
Create a new SMSFactor account or sub-account using the provided email, password, and optional profile details.
Add members to a group.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your SMSFactor and Heartbeat accounts to viaSocket. Once connected, you can set up a workflow where an event in SMSFactor triggers actions in Heartbeat (or vice versa).
Absolutely. You can customize how SMSFactor data is recorded in Heartbeat. This includes choosing which data fields go into which fields of Heartbeat, setting up custom formats, and filtering out unwanted information.
The data sync between SMSFactor and Heartbeat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SMSFactor and Heartbeat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SMSFactor is an online platform allowing you to send professional SMS to your clients/patients.
Learn MoreHeartbeat is a platform designed to facilitate community building and engagement through chat and collaboration tools. It provides features for creating and managing online communities, enabling seamless communication and interaction among members.
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