Connect SMSFactor and MSG91
Integrate SMSFactor with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Send SMS via SMS Factor when WhatsApp Delivery Report Arrives in MSG91
Retrieve Message History from SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Create SMS List in SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Create SMS Template in SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Create Account in SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Popular SMSFactor + MSG91 flows
Start from a real workflow other teams are already running.
Send SMS via SMS Factor when WhatsApp Delivery Report Arrives in MSG91
Use this flowRetrieve Message History from SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate SMS List in SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate SMS Template in SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate Account in SMSFactor when WhatsApp Delivery Report Arrives in MSG91
Use this flowSend SMS via SMS Factor when SMS Delivery Confirmation Arrives from MSG91
Use this flowRetrieve Message History from SMSFactor when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate SMS List in SMSFactor when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate SMS Template in SMSFactor when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate Account in SMSFactor when SMS Delivery Confirmation Arrives from MSG91
Use this flowSupported Triggers & Actions
Everything you can automate between SMSFactor and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
WhatsApp Delivery Report Arrives
Runs when a new inbound or outbound WhatsApp delivery report arrives.
SMS Delivery Confirmation Arrives
Runs when an SMS sent from your account receives a delivery confirmation.
New Voice Call
Runs when a new outbound or inbound voice call is made or received.
RCS Delivery Report Received
Runs when a delivery report for an RCS message is received for messages sent or received.
OTP Sent
Runs when an OTP is sent using MSG91's SendOTP service.
New Email Delivery Reports
Runs when a delivery report for an email is received.
Do thisActions
Action is the task that follows automatically within your SMSFactor integrations.
Send SMS
Send a text message to a recipient, with optional scheduling, sender name, message type, and custom SMS ID.
Retrieve Message History
Returns SMS messages sent or received between specified start and end dates. Optional filters include destination number, message content, type (incoming/outgoing), country, and status; supports sorting and pagination.
Create SMS List
Create a new SMS contact list and add one contact using the recipient's phone number.
Create SMS Template
Create a new reusable SMS template.
Create Account
Create a new SMSFactor account or sub-account using the provided email, password, and optional profile details.
Send Campaign
Send the selected campaign
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About SMSFactor
SMSFactor is an online platform allowing you to send professional SMS to your clients/patients.
Learn more
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SMSFactor and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SMSFactor and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where SMSFactor triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in SMSFactor. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SMSFactor and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SMSFactor and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
