Connect Sonix and Gainsight Customer Communities to Build Intelligent Automations
Choose a Trigger
When this happens...
New Transcript
Choose an Action
Automatically do this!
- Request a new Action for Gainsight Customer Communities
Enable Integrations or automations with these events of Sonix and Gainsight Customer Communities
Enable Integrations or automations with these events of Sonix and Gainsight Customer Communities
Triggers
New Transcript
Triggers when a new transcript is complete.
Actions
Transcribe File
Submits a new media file for transcription.
List all folder
Get all folder in Sonix.
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Frequently Asked Questions
To start, connect both your Sonix and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Sonix triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Sonix data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Sonix and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Sonix and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Sonix
Sonix is an automated transcription service. We quickly and accurately convert audio and video files to text. We also provide rich editing tools so you can easily edit, annotate, and export your transcripts.
Learn MoreAbout Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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