Integrations SOS Inventory Freshservice
SOS Inventory + Freshservice

Connect SOS Inventory and Freshservice to Build Intelligent Automations

Choose a Trigger

SOS Inventory

When this happens...

Choose an Action

Freshservice

Automatically do this!

Enable Integrations or automations with these events of SOS Inventory and Freshservice

Enable Integrations or automations with these events of SOS Inventory and Freshservice

Actions

List Items

List Items

Get all existing items.

Create Customer

Create Customer

Creates a new customer.

Find Customer

Find Customer

Find a customer by name or email.

Find Sales Order

Find Sales Order

Find a Sales Order.

Create Requestor

Create Requestor

Allows you to create a Requester in Freshservice for your support domain.

Add Notes to a Ticket

Add Notes to a Ticket

Creates a ticket approval request.

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Frequently Asked Questions

How do I start an integration between SOS Inventory and Freshservice?

To start, connect both your SOS Inventory and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in SOS Inventory triggers actions in Freshservice (or vice versa).

Can we customize how data from SOS Inventory is recorded in Freshservice?

Absolutely. You can customize how SOS Inventory data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SOS Inventory and Freshservice?

The data sync between SOS Inventory and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SOS Inventory to Freshservice?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SOS Inventory and Freshservice?

Yes, you can set conditional logic to control the flow of data between SOS Inventory and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SOS Inventory

About SOS Inventory

SOS Inventory is an app that tracks inventory, provides order management and manufacturing tracking and integrates with QuickBooks online.

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Freshservice

About Freshservice

Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.

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