Popular SOS Inventory + MSG91 flows

Start from a real workflow other teams are already running.

Choose a trigger

SOS Inventory logo

SOS Inventory

When this happens...

Choose an action

MSG91 logo

MSG91

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between SOS Inventory and MSG91.

When this happensTriggers

A trigger is an event that starts a workflow.

WhatsApp Delivery Report Arrives

WhatsApp Delivery Report Arrives

Runs when a new inbound or outbound WhatsApp delivery report arrives.

SMS Delivery Confirmation Arrives

SMS Delivery Confirmation Arrives

Runs when an SMS sent from your account receives a delivery confirmation.

New Voice Call

New Voice Call

Runs when a new outbound or inbound voice call is made or received.

RCS Delivery Report Received

RCS Delivery Report Received

Runs when a delivery report for an RCS message is received for messages sent or received.

OTP Sent

OTP Sent

Runs when an OTP is sent using MSG91's SendOTP service.

New Email Delivery Reports

New Email Delivery Reports

Runs when a delivery report for an email is received.

Do thisActions

Action is the task that follows automatically within your SOS Inventory integrations.

List Items

List Items

Get all existing items.

Create Customer

Create Customer

Creates a new customer.

Find Customer

Find Customer

Find a customer by name or email.

Find Sales Order

Find Sales Order

Find a Sales Order.

Send Campaign

Send Campaign

Send the selected campaign

Send Template SMS

Send Template SMS

Send a selected SMS template to one or more phone numbers and optionally fill template variables.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

viaSocket AI builder interface
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating SOS Inventory and MSG91 free

No credit card required. Set up your first workflow in minutes.

Frequently Asked Questions

How do I connect SOS Inventory and MSG91?

Sign up for a free viaSocket account, then authorize both your SOS Inventory and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SOS Inventory and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SOS Inventory to MSG91?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SOS Inventory triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in SOS Inventory. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SOS Inventory and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SOS Inventory and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.