Connect Speak AI and Zendesk Support
Integrate Speak AI with Zendesk Support to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Agents from Zendesk Support when Media Created in Speak AI
List Agents from Zendesk Support when Text Failed from Speak AI
Find Latest Ticket Comment in Zendesk Support when Embedded Recorder Deleted in Speak AI
List Ticket Comments from Zendesk Support when Embedded Recorder Recording Received for Speak AI
Find Latest Ticket Comment in Zendesk Support when Folder Updated in Speak-ai
Popular Speak AI + Zendesk Support flows
Start from a real workflow other teams are already running.
Choose a trigger
Speak AI
When this happens...
Text Created
Media Created
Text Analyzed
Text Failed
Embedded Recorder Created
Media Analyzed
Embedded Recorder Deleted
Embedded Recorder Recording Received
Chat Status
New Folder Created
Folder Updated
New Magic Prompts Response
New Events Created
Events Updated
Choose an action
Zendesk Support
Automatically do this!
List All Tickets
Add Comment to Ticket
Add Tags to Ticket
Create Or Update Organization
Create or Update Customer
Remove Tags From Ticket
Update Ticket
Create Support Ticket
Find Latest Ticket Comment
List Ticket Comments
List Agents
Find or List Groups
Delete Customers
List All Organizations
List All Customers
List Agents from Zendesk Support when Media Created in Speak AI
Use this flowList Agents from Zendesk Support when Text Failed from Speak AI
Use this flowFind Latest Ticket Comment in Zendesk Support when Embedded Recorder Deleted in Speak AI
Use this flowList Ticket Comments from Zendesk Support when Embedded Recorder Recording Received for Speak AI
Use this flowFind Latest Ticket Comment in Zendesk Support when Folder Updated in Speak-ai
Use this flowUpdate Ticket in Zendesk Support when New Magic Prompts Response from Speak AI
Use this flowList Ticket Comments from Zendesk Support when New Magic Prompts Response from Speak AI
Use this flowList Agents from Zendesk Support when New Magic Prompts Response from Speak AI
Use this flowRun Magic Prompt using Speak AI when New Customer Created or Updated in Zendesk Support
Use this flowCreate Text Note in Speak AI when Tag Added To Customer in Zendesk Support
Use this flowSupported Triggers & Actions
Everything you can automate between Speak AI and Zendesk Support.
When this happensTriggers
A trigger is an event that starts a workflow.
Text Created
Triggers when a new text is created.
Media Created
Triggers when media is created.
Text Analyzed
Triggers when an existing text is analyzed.
Text Failed
Triggers when text is failed.
Embedded Recorder Created
Triggers when embedded recorder is created..
Media Analyzed
Triggers when media is analyzed.
Do thisActions
Action is the task that follows automatically within your Speak AI integrations.
Run Magic Prompt
Run a Magic Prompt with your media data.
Create Text Note
Creates a new note with the given text content and name.
Create Folder
create a new folder.
Create User
Creates a User.
Create Embed
Creates a Embed.
Schedule Event
Schedule an Event.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Speak AI
Speak Ai is a tool to analyze audio and video to get insights extraction and transcriptions.
Learn more
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Speak AI and Zendesk Support accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Speak AI and Zendesk Support as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Zendesk Support. No coding required.
Yes. You can set up a workflow where Speak AI triggers actions in Zendesk Support, and a separate workflow where Zendesk Support triggers actions in Speak AI. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Speak AI and Zendesk Support. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Speak AI and Zendesk Support integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
