
When this happens...

Automatically do this!
Assign Conversation
Add Note
Create Contact
Enable Integrations or automations with these events of Speech-to-Text and Helpwise
Create a transcript from an audio file and get tone, a short summary, and key points.
Assign Conversation to User
Adds a Note in the Conversation
Create your contact in Helpwise from your favorite app.
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Speech-to-Text and Helpwise accounts to viaSocket. Once connected, you can set up a workflow where an event in Speech-to-Text triggers actions in Helpwise (or vice versa).
Absolutely. You can customize how Speech-to-Text data is recorded in Helpwise. This includes choosing which data fields go into which fields of Helpwise, setting up custom formats, and filtering out unwanted information.
The data sync between Speech-to-Text and Helpwise typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Speech-to-Text and Helpwise. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Deepgram offers advanced speech-to-text solutions, providing accurate and efficient transcription services for various applications. Ideal for businesses and developers looking to integrate voice recognition into their products.
Learn MoreHelpwise is a collaborative shared inbox platform designed to streamline team communication and enhance customer support. It allows teams to manage emails, SMS, WhatsApp, and other communication channels from a single interface, improving efficiency and response times.
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