Connect Speech-to-Text and Portal CX to Build Intelligent Automations
Enable Integrations or automations with these events of Speech-to-Text and Portal CX
Enable Integrations or automations with these events of Speech-to-Text and Portal CX
Actions
transcribe audio
Create a transcript from an audio file and get tone, a short summary, and key points.
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Frequently Asked Questions
To start, connect both your Speech-to-Text and Portal CX accounts to viaSocket. Once connected, you can set up a workflow where an event in Speech-to-Text triggers actions in Portal CX (or vice versa).
Absolutely. You can customize how Speech-to-Text data is recorded in Portal CX. This includes choosing which data fields go into which fields of Portal CX, setting up custom formats, and filtering out unwanted information.
The data sync between Speech-to-Text and Portal CX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Speech-to-Text and Portal CX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Speech-to-Text
Deepgram offers advanced speech-to-text solutions, providing accurate and efficient transcription services for various applications. Ideal for businesses and developers looking to integrate voice recognition into their products.
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About Portal CX
PortalCX helps you give your customers a real-time view of their projects to reduce churn, cut support costs, and improve customer satisfaction. All through Portals customized to your business.
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