Integrations Speechmatics hello customer
Speechmatics + hello customer

Connect Speechmatics and hello customer to Build Intelligent Automations

Choose a Trigger

Speechmatics

When this happens...

Choose an Action

hello customer

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Enable Integrations or automations with these events of Speechmatics and hello customer

Enable Integrations or automations with these events of Speechmatics and hello customer

Triggers

New Job

New Job

Triggered when a new job is created in speechmatics.

Request a new Trigger for Speechmatics

Actions

Get Job

Get Job

Get job details, including progress and any error reports.

Create Job

Create Job

Create a new job.

Get the usage statistics

Get the usage statistics

Get the usage statistics of speechmatics.

Request a new Action for Speechmatics

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Frequently Asked Questions

How do I start an integration between Speechmatics and hello customer?

To start, connect both your Speechmatics and hello customer accounts to viaSocket. Once connected, you can set up a workflow where an event in Speechmatics triggers actions in hello customer (or vice versa).

Can we customize how data from Speechmatics is recorded in hello customer?

Absolutely. You can customize how Speechmatics data is recorded in hello customer. This includes choosing which data fields go into which fields of hello customer, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Speechmatics and hello customer?

The data sync between Speechmatics and hello customer typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Speechmatics to hello customer?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Speechmatics and hello customer?

Yes, you can set conditional logic to control the flow of data between Speechmatics and hello customer. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Speechmatics

About Speechmatics

Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.

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hello customer

About hello customer

Hello Customer gathers all your customer feedback across platforms, runs it through our AI language engine, and shows you where to take action to be a market leader.

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