Connect Speechmatics and kayako to Build Intelligent Automations

Choose a Trigger

Speechmatics

When this happens...

Choose an Action

kayako

Automatically do this!

Enable Integrations or automations with these events of Speechmatics and kayako

Enable Integrations or automations with these events of Speechmatics and kayako

Triggers

New Job

New Job

Triggered when a new job is created in speechmatics.

Request a new Trigger for Speechmatics

Actions

Get Job

Get Job

Get job details, including progress and any error reports.

Create Job

Create Job

Create a new job.

Get the usage statistics

Get the usage statistics

Get the usage statistics of speechmatics.

Request a new Action for Speechmatics

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Frequently Asked Questions

How do I start an integration between Speechmatics and kayako?

To start, connect both your Speechmatics and kayako accounts to viaSocket. Once connected, you can set up a workflow where an event in Speechmatics triggers actions in kayako (or vice versa).

Can we customize how data from Speechmatics is recorded in kayako?

Absolutely. You can customize how Speechmatics data is recorded in kayako. This includes choosing which data fields go into which fields of kayako, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Speechmatics and kayako?

The data sync between Speechmatics and kayako typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Speechmatics to kayako?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Speechmatics and kayako?

Yes, you can set conditional logic to control the flow of data between Speechmatics and kayako. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Speechmatics

About Speechmatics

Speechmatics is a leading provider of automatic speech recognition technology, offering advanced solutions for converting spoken language into text. Their platform is designed to support a wide range of languages and dialects, making it ideal for businesses and developers looking to integrate speech-to-text capabilities into their applications. With a focus on accuracy and speed, Speechmatics serves industries such as media, telecommunications, and customer support, providing tools that enhance accessibility and improve communication.

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kayako

About kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

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