IntegrationsStatusCakeZendesk Support
StatusCake + Zendesk Support

Connect StatusCake and Zendesk Support to Build Intelligent Automations

Choose a Trigger

StatusCake

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Latest SSL Test

Latest SSL Test

Return SSL test results from StatusCake updated within the scheduled time.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your StatusCake integrations.

Create Page Speed Test

Create Page Speed Test

Create a Page Speed monitoring check for a website URL that runs at the chosen interval and records performance metrics.

Create an SSL check

Create an SSL check

Create an SSL monitoring check for a website that tracks certificate expiry and sends alerts for expiry, mixed content, or other SSL issues.

Create an uptime check

Create an uptime check

Create a new StatusCake uptime check to monitor a website's availability and performance.

Get all uptime checks

Get all uptime checks

Retrieve all StatusCake uptime checks and their details (id, name, status, test type, check rate, and uptime).

Get all SSL checks

Get all SSL checks

Retrieve all StatusCake SSL checks with certificate status, expiry date, and related details.

Find a User

Find a User

Finds an existing user by query

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Frequently Asked Questions

How do I start an integration between StatusCake and Zendesk Support?

To start, connect both your StatusCake and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in StatusCake triggers actions in Zendesk Support (or vice versa).

Can we customize how data from StatusCake is recorded in Zendesk Support?

Absolutely. You can customize how StatusCake data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between StatusCake and Zendesk Support?

The data sync between StatusCake and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from StatusCake to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between StatusCake and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between StatusCake and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

StatusCake

About StatusCake

StatusCake checks your website for uptime and performance

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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