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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Conversation Assigned
Triggers when a conversation is assigned to agent.
Tags Updated
Triggers when conversation tags are updated.
Update Customer
triggers when a customer is updated
Note Created
Triggers when a note is created
Tag Created
Triggers when tag is created
Do thisActions
Action is the task that follows automatically within your Straico integrations.
Generate AI Content
Creates new AI-generated content based on specified parameters.
Create Agent
Image Generation
Generates images based on the prompt.
Image to video
Creates a video from an image.
Text to Speech
Converts text to speech.
Delete Customer
This action deletes the customer .
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Frequently Asked Questions
To start, connect both your Straico and Help Scout accounts to viaSocket. Once connected, you can set up a workflow where an event in Straico triggers actions in Help Scout (or vice versa).
Absolutely. You can customize how Straico data is recorded in Help Scout. This includes choosing which data fields go into which fields of Help Scout, setting up custom formats, and filtering out unwanted information.
The data sync between Straico and Help Scout typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Straico and Help Scout. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Straico
Straico is a cutting-edge platform designed to streamline and enhance business operations through innovative solutions. It offers a suite of tools and services that cater to various business needs, ensuring efficiency and productivity.
Learn MoreAbout Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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