Connect SugarCRM and Backlog
Integrate SugarCRM with Backlog to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Get all Activities from Backlog when New Record Created in SugarCRM
Get Space Logo from Backlog when New Record Created in SugarCRM
Get Space Notification from Backlog when New Record Created in SugarCRM
Get Space Disk Usage in Backlog when New Record Created in SugarCRM
Get all Projects from Backlog when New Record Created in SugarCRM
Popular SugarCRM + Backlog flows
Start from a real workflow other teams are already running.
Choose a trigger
SugarCRM
When this happens...
New Record Created
Record Updated
Choose an action
Backlog
Automatically do this!
Get all Activities
Get Space Logo
Get Space Notification
Get Space Disk Usage
Get all Projects
Get all Notifications
List all Teams
Get Space Licence
Get List of Recently Viewed Issues
List all Groups
List all Documents
List all Issues
List all User
Get all Activities from Backlog when New Record Created in SugarCRM
Use this flowGet Space Logo from Backlog when New Record Created in SugarCRM
Use this flowGet Space Notification from Backlog when New Record Created in SugarCRM
Use this flowGet Space Disk Usage in Backlog when New Record Created in SugarCRM
Use this flowGet all Projects from Backlog when New Record Created in SugarCRM
Use this flowGet all Notifications from Backlog when New Record Created in SugarCRM
Use this flowList all Teams from Backlog when New Record Created in SugarCRM
Use this flowGet Space Licence from Backlog when New Record Created in SugarCRM
Use this flowGet List of Recently Viewed Issues from Backlog when New Record Created in SugarCRM
Use this flowList all Groups from Backlog when New Record Created in SugarCRM
Use this flowSupported Triggers & Actions
Everything you can automate between SugarCRM and Backlog.
When this happensTriggers
A trigger is an event that starts a workflow.
New Record Created
Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.
Record Updated
Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.
Do thisActions
Action is the task that follows automatically within your SugarCRM integrations.
Create Record In Any Module
Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).
Update Record In Any Module
Updates an existing record in any module you specify (Leads, Contacts, Tasks, etc.).
Find or Create Record In Any Module
Finds a record in selected module or creates a new one if none exists.
Create Lead
Create a new lead in SugarCRM.
Update Lead
Update a lead using an ID, email address, or phone number.
Delete Lead
Delete a lead by ID, email, or phone.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About SugarCRM
SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.
Learn more
About Backlog
Backlog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your SugarCRM and Backlog accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between SugarCRM and Backlog as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Backlog. No coding required.
Yes. You can set up a workflow where SugarCRM triggers actions in Backlog, and a separate workflow where Backlog triggers actions in SugarCRM. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between SugarCRM and Backlog. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire SugarCRM and Backlog integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
