Connect SugarCRM and Hex to Build Intelligent Automations

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SugarCRM

When this happens...

Choose an Action

Hex

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Record Created

New Record Created

Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.

Record Updated

Record Updated

Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.

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Do thisActions

Action is the task that follows automatically within your SugarCRM integrations.

Create Record

Create Record

Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).

Update Record

Update Record

Updates an existing record in any module you specify (Leads, Contacts, Tasks, etc.).

Find or Create Record

Find or Create Record

Finds a record in selected module or creates a new one if none exists.

Create Collection

Create Collection

Create a collection with a name, optional description, and sharing settings for users, groups, or workspace members.

Create Group

Create Group

Create a new group and add selected users as members.

List Groups

List Groups

Retrieve all groups in your Hex workspace.

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Frequently Asked Questions

How do I start an integration between SugarCRM and Hex?

To start, connect both your SugarCRM and Hex accounts to viaSocket. Once connected, you can set up a workflow where an event in SugarCRM triggers actions in Hex (or vice versa).

Can we customize how data from SugarCRM is recorded in Hex?

Absolutely. You can customize how SugarCRM data is recorded in Hex. This includes choosing which data fields go into which fields of Hex, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SugarCRM and Hex?

The data sync between SugarCRM and Hex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SugarCRM to Hex?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SugarCRM and Hex?

Yes, you can set conditional logic to control the flow of data between SugarCRM and Hex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SugarCRM

About SugarCRM

SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.

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Hex

About Hex

Hex is a cutting-edge platform designed for tech enthusiasts and professionals, offering innovative solutions and tools to enhance your technological projects and workflows.

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