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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.
Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.
Action is the task that follows automatically within your SugarCRM integrations.
Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).
Updates an existing record in any module you specify (Leads, Contacts, Tasks, etc.).
Finds a record in selected module or creates a new one if none exists.
Create a new lead in SugarCRM.
Update a lead using an ID, email address, or phone number.
Delete a lead by ID, email, or phone.
Automate when something happens in SugarCRM
Login -> Create new flow -> Select trigger -> Search SugarCRM -> Choose the trigger from the list
Take action in SugarCRM when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search SugarCRM -> Choose the action from the list
Trigger
Action
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SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.
Learn MoreviaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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