
When this happens...
New Record Created
Record Updated

Automatically do this!
Create a Note
Create a Feature
List All Notes
List Companies
List Features
List All Components
List All Products
List all Feature Statuses
List Custom Fields
List Custom Field Values
List All Release Groups
List Releases
List Objectives
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.
Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.
Runs when a new note or piece of feedback is created in Productboard.
Runs when a new feature or sub-feature is created in Productboard.
Action is the task that follows automatically within your SugarCRM integrations.
Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).
Updates an existing record in any module you specify (Leads, Contacts, Tasks, etc.).
Finds a record in selected module or creates a new one if none exists.
Create a new lead in SugarCRM.
Update a lead using an ID, email address, or phone number.
Delete a lead by ID, email, or phone.

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To start, connect both your SugarCRM and Productboard accounts to viaSocket. Once connected, you can set up a workflow where an event in SugarCRM triggers actions in Productboard (or vice versa).
Absolutely. You can customize how SugarCRM data is recorded in Productboard. This includes choosing which data fields go into which fields of Productboard, setting up custom formats, and filtering out unwanted information.
The data sync between SugarCRM and Productboard typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between SugarCRM and Productboard. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.
Learn MoreProductboard is a product management system that helps teams get the right products to market faster. It provides tools for gathering user feedback, prioritizing features, and aligning everyone on the roadmap.
Learn More