Integrations Superchat Survey Mechanics
Superchat + Survey Mechanics

Connect Superchat and Survey Mechanics to Build Intelligent Automations

Choose a Trigger

Superchat

When this happens...

Choose an Action

Survey Mechanics

Automatically do this!

Enable Integrations or automations with these events of Superchat and Survey Mechanics

Enable Integrations or automations with these events of Superchat and Survey Mechanics

Triggers

Contact Created

Contact Created

Triggers when a new contact is created.

Contact Updated

Contact Updated

Triggers when a contact is modified.

New Inbound Message

New Inbound Message

Triggers when a new message is received.

New Outbound Message

New Outbound Message

Triggers when a new message is sent.

Note Created

Note Created

Triggers when a new note is created.

Message Sending Failed

Message Sending Failed

Triggers when sending an outbound message failed.

Actions

Create Contact

Create Contact

Creates a new contact.

Create Note

Create Note

Creates a note in a coversation.

Add Contact to Contact List

Add Contact to Contact List

Adds a contact to a contact list.

Update Contact

Update Contact

Updates an existing contact.

Update Conversation

Update Conversation

Updates an existing conversation.

List all channels

List all channels

Lists all channels in workspace.

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Frequently Asked Questions

How do I start an integration between Superchat and Survey Mechanics?

To start, connect both your Superchat and Survey Mechanics accounts to viaSocket. Once connected, you can set up a workflow where an event in Superchat triggers actions in Survey Mechanics (or vice versa).

Can we customize how data from Superchat is recorded in Survey Mechanics?

Absolutely. You can customize how Superchat data is recorded in Survey Mechanics. This includes choosing which data fields go into which fields of Survey Mechanics, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Superchat and Survey Mechanics?

The data sync between Superchat and Survey Mechanics typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Superchat to Survey Mechanics?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Superchat and Survey Mechanics?

Yes, you can set conditional logic to control the flow of data between Superchat and Survey Mechanics. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Superchat

About Superchat

Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.

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Survey Mechanics

About Survey Mechanics

This is a test app built on behalf of Survey Mechanics to integrate the data captured through surveys in their platform to other APIs through Zaps.

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