Integrate Superchat with WhatsApp Business Cloud (Meta) to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
List Templates in Whatsapp_business_cloud when Contact Created in Superchat
Request Human Intervention via WhatsApp Business Cloud when Contact Created in Superchat
List Templates in Whatsapp_business_cloud when Contact Updated in Superchat
Request Human Intervention via WhatsApp Business Cloud when Contact Updated in Superchat
Request Human Intervention via WhatsApp Business Cloud when New Outbound Message in Superchat
Start from a real workflow other teams are already running.
Superchat
When this happens...
Contact Created
Contact Updated
New Inbound Message
New Outbound Message
Note Created
Message Sending Failed
Conversation Done
Conversation Opened
Conversation Snoozed
WhatsApp Business Cloud (Meta)
Automatically do this!
List Templates
Send Text Message
Send Template Message
Request Human Intervention
List Templates in Whatsapp_business_cloud when Contact Created in Superchat
Use this flowRequest Human Intervention via WhatsApp Business Cloud when Contact Created in Superchat
Use this flowList Templates in Whatsapp_business_cloud when Contact Updated in Superchat
Use this flowRequest Human Intervention via WhatsApp Business Cloud when Contact Updated in Superchat
Use this flowRequest Human Intervention via WhatsApp Business Cloud when New Outbound Message in Superchat
Use this flowList Templates in Whatsapp_business_cloud when Note Created in Superchat
Use this flowList Templates in Whatsapp_business_cloud when Message Sending Failed in Superchat
Use this flowRequest Human Intervention via WhatsApp Business Cloud when Message Sending Failed in Superchat
Use this flowList Templates in Whatsapp_business_cloud when Conversation Done in Superchat
Use this flowRequest Human Intervention via WhatsApp Business Cloud when Conversation Done in Superchat
Use this flowEverything you can automate between Superchat and WhatsApp Business Cloud (Meta).
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new contact is created.
Triggers when a contact is modified.
Triggers when a new message is received.
Triggers when a new message is sent.
Triggers when a new note is created.
Triggers when sending an outbound message failed.
Action is the task that follows automatically within your Superchat integrations.
Creates a new contact.
Creates a note in a coversation.
Adds a contact to a contact list.
Updates an existing contact.
Updates an existing conversation.
Lists all channels in workspace.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Superchat is a messaging platform that combines relevant communication channels, streamlines customer support and makes messenger marketing accessible to any business.
Learn moreWhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
Learn moreSign up for a free viaSocket account, then authorize both your Superchat and WhatsApp Business Cloud (Meta) accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Superchat and WhatsApp Business Cloud (Meta) as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach WhatsApp Business Cloud (Meta). No coding required.
Yes. You can set up a workflow where Superchat triggers actions in WhatsApp Business Cloud (Meta), and a separate workflow where WhatsApp Business Cloud (Meta) triggers actions in Superchat. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Superchat and WhatsApp Business Cloud (Meta). Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Superchat and WhatsApp Business Cloud (Meta) integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.