Full list

Supported Triggers & Actions

Everything you can automate between SuperPhone and Appcues.

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when a new contact is created in SuperPhone.

Contact Updated

Contact Updated

Triggers when a specific contact is updated.

Contact Tags Changed

Contact Tags Changed

Triggers when a contact tags is changed in SuperPhone.

Message Sent

Message Sent

Triggers when a new message is sent in SuperPhone.

Message Status Updated

Message Status Updated

Triggers when a specific message is updated.

When one or more flows are created

When one or more flows are created

Runs the workflow automatically whenever one or more flows are created within the specified number of minutes.

Do thisActions

Action is the task that follows automatically within your SuperPhone integrations.

Create a Contact

Create a Contact

Creates a new contact in SuperPhone.

Add Custom Contribution

Add Custom Contribution

Add a custom contribution to a SuperPhone contact.

Send Message

Send Message

Sends a message to your contact with optional files.

Update a Contact

Update a Contact

Update a contact details in SuperPhone.

Find a Contact

Find a Contact

Find a contact by Contact ID or email and return its details.

Update Segment

Update Segment

Change the name and/or description of an existing segment using its segment ID.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

Trusted by Thousands. Recognized by the Best.

Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Workflow: Auto Close Inactive viaSocket Connections
YOU
AI Workflow Builder

From idea to automation.
AI will build it for you

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

No coding required|Review before publishing|Works with 2,000+ apps
Create with AI

Need help building your workflow?

Get help instantly from AI or reach out to our support team.

viaSocket Support

We're here to help

Online
Support agent
What can I help you with?
How can I set trigger?
10:30 AM ✓

Instant answers

AI assistant available 24/7

Expert support

Connect with our specialists

Trusted & secure

Your data is safe with us

Start automating SuperPhone and Appcues free

No credit card required. Set up your first workflow in minutes.

Integrations Appcues
Appcues + SuperPhone
Appcues logo

About Appcues

Appcues is a powerful user onboarding and product adoption platform offering multi-channel messaging and actionable insights. It integrates in-app experiences, emails, and push notifications, customized to your brand, to create tailored, automated journeys that boost engagement. With no-code user tracking and activity-based triggers, Appcues ensures precise, timely communication. Detailed insights and reporting tools help measure message performance, track trends, and optimize engagement through A/B testing, improving key metrics like activation and retention.

Learn more

Frequently Asked Questions

How do I connect SuperPhone and Appcues?

Sign up for a free viaSocket account, then authorize both your SuperPhone and Appcues accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between SuperPhone and Appcues as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from SuperPhone to Appcues?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Appcues. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where SuperPhone triggers actions in Appcues, and a separate workflow where Appcues triggers actions in SuperPhone. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between SuperPhone and Appcues. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire SuperPhone and Appcues integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.