Integrations SuperPhone Freshchat Classic
SuperPhone + Freshchat Classic

Connect SuperPhone and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

SuperPhone

When this happens...

Choose an Action

Freshchat Classic

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Contact

New Contact

Triggers when a new contact is created in SuperPhone.

Contact Updated

Contact Updated

Triggers when a specific contact is updated.

Contact Tags Changed

Contact Tags Changed

Triggers when a contact tags is changed in SuperPhone.

Message Sent

Message Sent

Triggers when a new message is sent in SuperPhone.

Message Status Updated

Message Status Updated

Triggers when a specific message is updated.

Request a new Trigger for SuperPhone

Do thisActions

Action is the task that follows automatically within your SuperPhone integrations.

Create a Contact

Create a Contact

Creates a new contact in SuperPhone.

Add Custom Contribution

Add Custom Contribution

Add a custom contribution to a SuperPhone contact.

Send Message

Send Message

Sends a message to your contact with optional files.

Update a Contact

Update a Contact

Update a contact details in SuperPhone.

Find a Contact

Find a Contact

Find a contact by Contact ID or email and return its details.

Create a User

Create a User

Add a new user to Freshchat.

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Frequently Asked Questions

How do I start an integration between SuperPhone and Freshchat Classic?

To start, connect both your SuperPhone and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in SuperPhone triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from SuperPhone is recorded in Freshchat Classic?

Absolutely. You can customize how SuperPhone data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SuperPhone and Freshchat Classic?

The data sync between SuperPhone and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SuperPhone to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SuperPhone and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between SuperPhone and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

SuperPhone

About SuperPhone

SuperPhone is a text marketing platform with broadcasts and 1-to-1 chat to help grow your text marketing channel.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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