Connect SuperPhone and mycase to Build Intelligent Automations

Choose a Trigger

SuperPhone

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Choose an Action

mycase

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Enable Integrations or automations with these events of SuperPhone and mycase

Enable Integrations or automations with these events of SuperPhone and mycase

Triggers

New Contact

New Contact

Triggers when a new contact is created in SuperPhone.

Contact Updated

Contact Updated

Triggers when a specific contact is updated.

Contact Tags Changed

Contact Tags Changed

Triggers when a contact tags is changed in SuperPhone.

Message Sent

Message Sent

Triggers when a new message is sent in SuperPhone.

Message Status Updated

Message Status Updated

Triggers when a specific message is updated.

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Actions

Create a Contact

Create a Contact

Creates a new contact in SuperPhone.

Add Custom Contribution

Add Custom Contribution

Add a custom contribution to a SuperPhone contact.

Send Message

Send Message

Sends a message to your contact with optional files.

Update a Contact

Update a Contact

Update a contact details in SuperPhone.

Find a Contact

Find a Contact

Find a contact by Contact ID or email and return its details.

Request a new Action for SuperPhone

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Frequently Asked Questions

How do I start an integration between SuperPhone and mycase?

To start, connect both your SuperPhone and mycase accounts to viaSocket. Once connected, you can set up a workflow where an event in SuperPhone triggers actions in mycase (or vice versa).

Can we customize how data from SuperPhone is recorded in mycase?

Absolutely. You can customize how SuperPhone data is recorded in mycase. This includes choosing which data fields go into which fields of mycase, setting up custom formats, and filtering out unwanted information.

How often does the data sync between SuperPhone and mycase?

The data sync between SuperPhone and mycase typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from SuperPhone to mycase?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between SuperPhone and mycase?

Yes, you can set conditional logic to control the flow of data between SuperPhone and mycase. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.