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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New User
Creates a new user account in Supersend using the provided user details.
New Tenants
Trigger when a new Tenants is created .
New Subscriber List
Tigger when new subscriber list is created .
New Template
Trigger when new template is created .
New Ticket
Triggers when a new ticket is created.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Suprsend integrations.
Create or update a user
Create or update a user with emails, SMS or WhatsApp numbers, timezone, and custom fields
Create or update profile
Create a new profile or update an existing one in Suprsend with email, WhatsApp, Slack, department, and other properties.
Create Subscriber List
Create a new subscriber list with an ID, optional name and description, and settings for read-only mode and entry/exit tracking.
Add users to Suprsend list
Add one or more users to the selected Suprsend subscriber list.
Remove users from list
Remove one or more users from a selected subscriber list.
Start List Sync
Begin syncing subscribers into the selected Suprsend list.
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Frequently Asked Questions
To start, connect both your Suprsend and Teamwork Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Suprsend triggers actions in Teamwork Desk (or vice versa).
Absolutely. You can customize how Suprsend data is recorded in Teamwork Desk. This includes choosing which data fields go into which fields of Teamwork Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Suprsend and Teamwork Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Suprsend and Teamwork Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Suprsend
SuprSend is a notification infrastructure platform that enables businesses and developers to create, manage, and deliver multi-channel notifications from a single API. It supports email, SMS, push, in-app, and chat notifications with advanced workflows, user preferences, and provider-agnostic integrations to ensure reliable and scalable communication
Learn MoreAbout Teamwork Desk
Teamwork Desk is a customer support software that helps teams manage and resolve customer queries efficiently. It offers a range of features including ticket management, automation, and reporting to streamline customer support operations.
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